PLANIT Group is expanding its partnership with a Federal Intelligence Agency that supports the warfighter, defense policymakers and force planners in the Department of Defense and the Intelligence Community. PLANIT Group is increasing support of its Two Enterprise Service Desks in Colorado and Washington, DC. Services include providing Tier I and basic Tier II support to customers with hardware, software, and application problems around the globe. Support also includes managing mission essential services to ensure calls are routed, tracked and responded to appropriately and in a timely manner.
“Supporting a global customer base in a 24 hour environment comes with a fair amount of challenges, but our employees have proven they are up to the task and continue to provide the highest quality of service,” stated Bill Lawless, Director of Federal/DOD/Intel/NATO Business Operations for PLANIT Group. “The additional business attained is a testament to the phenomenal work our current team has done as well as the great reputation they created,” Lawless continued.
About PLANIT GROUP:
PLANIT Group is a fast-growing global technology consulting firm dedicated to delivering innovative solutions to our clients that drive results. We collaborate with our partners and customers to help them improve performance, efficiency, and quality. Our team delivers innovative solutions and services that includes management consulting, systems integration, ERP solutions, enterprise architecture, communications, and infrastructure services.
We focus on delivering value and driving increased productivity and efficiencies for our clients’ mission. Our extensive experience in the Federal, Defense, Intelligence, State, Local, Healthcare and Commercial industries has delivered proven results and accelerated benefits. Clients engage PLANIT for our integrity, our expertise, and our people.
We promote a creative, client-centric work environment and culture, striving to provide challenging and rewarding opportunities for our company’s employees and partners. As a Veteran-Owned Small Business (VOSB), integrity and innovation are the core principles of our company philosophy.
Our customers trust PLANIT Group. Our customers engage us to create innovative solutions to complex mission challenges. PLANIT delivers. For more information, visit www.PLANITGroup.com.