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We are seeking a highly skilled Power Apps Portal Consultant with hands-on experience designing, customizing, and deploying Power Apps Automation Portal and Customer Service Portal solutions. The ideal candidate will be responsible for translating business requirements into secure, scalable, and user-friendly portal experiences that integrate seamlessly with Microsoft Dataverse and the broader Power Platform ecosystem.
Key Responsibilities
Portal Solution Design & Development
Required Skills & Qualifications
Preferred Qualifications
Soft Skills
Portal Solution Design & Development
- Architect, configure, and customize Power Apps Portals with a primary focus on Automation Portals and Customer Service Portals.
- Develop custom portal components including web templates, liquid code, JavaScript, CSS, and portal forms.
- Build and manage portal authentication, user management, and role-based access control.
- Configure Dataverse tables, forms, views, and security roles to support portal functionality.
- Implement automated workflows leveraging Power Automate, business rules, and plug-ins where applicable.
- Integrate portals with external systems via APIs, custom connectors, or Azure services.
- Optimize business processes by creating self-service, automated experiences for end users.
- Customize the Customer Service Portal to support knowledge base, case management, customer profiles, and service ticket workflows.
- Enhance portal usability and customer support functionality through UI/UX improvements and feature extensions.
- Conduct end-to-end testing to ensure portal reliability, performance, and security.
- Troubleshoot portal issues related to authentication, permissions, data access, or custom components.
- Provide technical documentation and training for internal teams or client stakeholders.
- 3–5+ years of experience with Power Apps Portals / Power Pages development.
- Strong experience with Automation Portal and Customer Service Portal features and configuration.
- Proficiency in:
- Liquid templates
- C#, .Net, JavaScript, HTML, CSS
- Dataverse configuration
- Power Automate workflows
- Experience implementing authentication: Azure AD, External Identities, OAuth, SAML, or similar protocols.
- Strong understanding of security roles, web roles, table permissions, and portal access management.
- Ability to translate business requirements into technical solutions within the Power Platform.
- Microsoft Power Platform certifications (e.g., PL‐200, PL‐400, PL‐600).
- Familiarity with Azure Web Apps, Azure Functions, or integration services.
- Experience with Customer Service or CRM/D365 CE environments.
- Understanding of responsive UI design best practices.
- Excellent communication and stakeholder‐management skills.
- Strong problem‐solving mindset with attention to detail.
- Ability to work independently as well as collaboratively in a cross‐functional environment.