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Salesforce Project Manager/Business Analyst
#27068887
Austin, USA Right to Hire On-Site Flexibility/Remote: 80%
Posted on
Day to Day Responsibilities:
- Engage with key stakeholders on regular cadence to prioritize backlog and take in new requests.
- Create and update Business Requirement Documents (BRDs), Processes, and documented artifacts relevant to deliverable items.
- Create and update requirement documents as they relate to Dashboards and Reporting.
- Support in entering User Stories, Backlog Grooming, Process Flows, User Acceptance Criteria, and participate in the sprint backlog grooming and prioritization process.
- Collaborate with Development and Quality Assurance teams to validate requirements, support integration and user acceptance testing.
- Coordinate communications with the userbase as items are rolled out.
- Update process documents to reflect current requirements.
- Provide additional support to end users as it relates to answering questions, assist in reporting needs and review processes to complete tasks for each of the supported applications.
- Review and recommend efficiencies for application data support processes and engage with the Data Quality and Enrichment team on actionable process and data improvements.
- Creating and maintaining standard Reports & Dashboards
- Maintain a project plan and keep stakeholders informed of progress
- 5+ years of experience as a BA, Salesforce background
- 3+ year in SQL
- Effective in translating Business Requirements into technical specifications and implementing the solutions.
- Experience working in Agile environment.
- PowerBI hands-on knowledge is a plus.
- SOX and/or Audit experience is a plus.
- Versatile, excellent problem-solving, analytical, written, and verbal communication skills.
- Dashboarding Tools (IBM Cognos, Power BI, Tableau)
- Advanced Microsoft Excel skills (Index Match, Power Query, etc.) is a plus