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Infrastructure/Network Technician I--Dallas TX


Dallas, TX Right to Hire On-Site Flexibility/Remote: 0%

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Infrastructure/Network Technician:

This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.

Position Details:

  • Full COVID Vaccination required by customer
  • Hourly salary based upon the level of experience & skill-set
  • Long term contract with opportunity for extension or hire
  • Standard work hours: Monday - Friday 8:00am-5:00pm (after hours/weekends & on call as needed)
  • Type / Location: Mobile supporting Office and Branch locations within 100 miles of Dallas, TX for Finance Customer.
  • MVR Check required - Candidates must have a valid Driver's License & a dependable vehicle


  • The patching cabling between network equipment and customer's network
  • The installation of power cables from equipment to power supply in rack/cabinet/closet
  • The installation, troubleshooting and de-installing network equipment
    • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
    • Install, troubleshoot, and de-install Network General remote Sniffers
  • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
  • Act as interface between customer's associates and management
  • Provide hardware break-fix services for network infrastructure
  • Perform onsite call-through, data, voice, website and security testing
  • Perform back-up testing to ensure all systems are connected to the customer's network as directed
  • Assist with facilities efforts
    • Power and uninterruptable power supply (UPS) restoral
    • Water problems,
    • Emergency cooling restoration,
    • Fire suppression exercises, restoration, and post fire events
  • Support inventory management activities
    • Receiving inventory
    • Tagging of assets
    • Tracking spares (crash kits)
    • Ordering inventory
    • Updating inventory records
    • Prepare and return damaged equipment
  • Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management


  • Must have basic cabling tools, a dependable vehicle to support a 6ft ladder.
  • Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers.
  • Requires experience in working in communications closets
    • Must be able to perform rack and stack activities
    • Must be able to safely lift heavy objects
  • Must understand cable patching processes and procedures
  • Must be familiar with 66 Block and 110 Block cross connect procedures
  • Must have a basic knowledge of data communications networking.
    • Must be able to assist in troubleshooting issues
    • Must understand network terminology
  • Must be familiar with IP phone
    • Must be able to program Cisco phones
    • Must be able to install Avaya phones
    • Must be able to troubleshoot Avaya and Cisco phones
  • Requires good interpersonal communications skills
    • Must be able to explain technical issues in a way the customer will understand an issue
    • Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution

Experience and Education:

  • 3 years of experience in data communications
  • Must have a basic knowledge of Cisco Phones, switches and routers
  • Must have a basic knowledge of local and wide area networking.
  • High school diploma or equivalent required
Apply now