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Infrastructure Technician I - Rio Rancho, NM


Rio Rancho, NM Right to Hire On-Site Flexibility/Remote: 0%

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Summary: The Infrastructure Technician performs skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems at a client site

Position Details

  • Contract with possible contract extension(s)
  • Standard Hours: Mon-Fri, 6AM-3PM
  • Location: Onsite - Rio Rancho, NM 87124
  • Must have Steel or composite toe shoes & tools such as screwdrivers, snips, & RJ45 crimper

Primary Roles & Responsibilities

  • Complete physical installations and removal of structured cabling components, cabinets, & pathway systems (cable tray), & move equipment, racks, & related communications infrastructure materials
  • Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment & other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 & Fiber Optic Structured Cable Distribution Systems
  • Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability
  • Evaluate, diagnose, & troubleshoot cabling infrastructure systems & perform repairs
  • Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations
  • Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
  • Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at the client site

Education Requirements

  • Associate degree or Certification in a technology services/technical discipline, or equivalent work experience preferred

Experience Requirements

  • 2-5 years of experience in a Site Support Technician role (or similar experience)

Other Qualifications, Skills & Certifications

  • BICSI Installer (INST1)
  • BICSI Installer 2 copper/fiber (INSTC/INSTF)
  • Valid driver's license may be required
  • Manufacturer certifications


  • Basic Computer Skills (MS Outlook, word, excel)
  • Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage & fiber optic cable
  • Know how to use a fluke tester
  • Must know how to terminate a RJ45
  • Installation of cable pathways, conveyances (e.g. ladder, trays, support systems)
  • Through-wall penetration systems
  • Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
  • Knowledge of industry standards: BICSI, ANSI, EIA/TIA, local & National Electric Code
  • Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & federal, State & local safety standards
  • Mechanical aptitude with the ability to read blueprints, & architectural, mechanical, & electrical documents
  • Ability to read and interpret floor plans, wiring diagrams, and other installation documentation
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